Shipping policy

At Cafeluxi, we are committed to providing a smooth and reliable shipping experience for every order.

Order Processing

Orders are typically processed within 1 to 3 business days after payment confirmation. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times may vary depending on your location and shipping conditions. Most orders arrive within approximately 5 to 15 business days.

Please note that shipping times may occasionally be affected by customs processing, carrier delays, weather conditions, holidays, or high order demand.

Shipping Regions

Cafeluxi currently ships to customers across Europe, the United States, and Canada.

Tracking Information

Tracking numbers are provided for eligible orders once shipped. Please allow some time for tracking updates to appear after your package has been processed by the carrier.

Delays

While we aim to deliver all orders within the estimated timeframe, Cafeluxi is not responsible for delays caused by shipping carriers, customs clearance, incorrect shipping information, or circumstances outside our control.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout. Orders shipped to incorrectly entered addresses may experience delays or additional shipping charges.

Lost or Damaged Packages

If your package is lost, damaged, or arrives with an issue, please contact us through our support page as soon as possible so we can assist you.

Contact

If you have any questions regarding shipping or delivery, please contact Cafeluxi through our website contact page.