Terms of service

Welcome to Cafeluxi. By accessing our website and purchasing from our store, you agree to the following Terms of Service. Please read these terms carefully before using our website.

General Information

Cafeluxi is a modern coffee brand focused on premium portable espresso experiences. Throughout the website, the terms “we,” “us,” and “our” refer to Cafeluxi. By visiting our website or purchasing a product from us, you agree to be bound by these terms and all applicable policies referenced on our website.

We reserve the right to update, change, or replace any part of these Terms of Service at any time without prior notice.

Products and Availability

We aim to present all products, images, descriptions, and pricing as accurately as possible. However, slight differences in product appearance, color, or packaging may occur depending on screen settings, lighting, or manufacturing updates.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify pricing without notice.

Orders and Payments

By placing an order through Cafeluxi, you confirm that all billing and shipping information provided is accurate and complete.

We reserve the right to refuse, cancel, or limit any order if suspicious activity, unauthorized transactions, or potential fraud is detected.

Payments are securely processed through trusted third party payment providers. Cafeluxi does not store full payment card information.

Shipping and Delivery

We aim to process and ship orders as quickly as possible. Estimated delivery times may vary depending on your location, shipping carrier delays, customs processing, weather conditions, or other external factors beyond our control.

Tracking information is provided for eligible orders once shipped.

Cafeluxi is not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer.

Returns and Refunds

Customer satisfaction is important to us. If you experience any issues with your order, please contact us through our support page.

To qualify for a return or refund, products must generally remain unused and in original condition. Additional details regarding returns, damaged products, and refunds can be found in our Return Policy.

Intellectual Property

All content on the Cafeluxi website, including logos, branding, product images, graphics, text, videos, and design elements, is the property of Cafeluxi and may not be copied, reproduced, distributed, or used without written permission.

Website Usage

You agree not to misuse the website, attempt unauthorized access, distribute harmful software, or use the website for unlawful activities.

Any misuse of the website may result in restricted access or legal action where applicable.

Limitation of Liability

Cafeluxi shall not be held responsible for indirect, incidental, special, or consequential damages resulting from the use of our website or products.

Our liability is limited to the maximum extent permitted by law.

Privacy

Your personal information is handled securely and according to our Privacy Policy. By using our website, you agree to the collection and use of information as described in our Privacy Policy.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

Contact

If you have any questions regarding these Terms of Service, please contact Cafeluxi through our website contact page.